Job Listings

Vix Technology are accepting expressions of interest for our Talent Community for future opportunities across our various business functions and locations. The roles that are advertised have been identified as essential to meeting our on-going requirements. 

Due to the COVID-19 slow down and restrictions, all interviews will be conducted by Video Call.

As restrictions are lifted and business activities pickup pace, we will look to our Talent Community for our immediate needs and requirements.

For all recruitment enquiries please contact recruit@vixtechnologies.com  

 

Vix Technology delivers innovative, market-leading transportation technology.

 

We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. We are a diverse and global team, and are excited to talk to you about our commitment to improve the customer journey.

 

If you’d like to explore a career at Vix Technology, please see our available positions listed below.

 

Please read the Vix Candidate Privacy Notice.

 

Notice to Recruitment Agencies.

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Job Locations CA-Edmonton
Vix Technology is an industry leader in transport ticketing, implementing and managing automated fare collection, payments, access and passenger information systems. Our solutions help transport authorities ease passenger movement and embrace new innovations, to provide the most efficient transit system possible for their passengers.   Vix is seeking an energetic, entrepreneurial leader who isn’t afraid to roll their sleeves up for one of the most exciting global AFC (Automated Fare Collection for those not in the know…) projects currently being established in Edmonton.   Vix Technology is a market leader in providing transit riders around the world a better passenger journey through a seamless and cashless journey.  Vix has been selected by the City of Edmonton to design, develop, deploy, and maintain a Regional Smart Fare System (RSFS) for the Edmonton region. The RSFS allows riders to pay for transit using a variety of methods including credit cards, debit cards, other compatible smart cards and smart devices. The tap and go fare payment system makes paying for transit as simple as buying a cup of coffee. It also makes travel across the Edmonton Metropolitan Region easier for customers since one account could be used on all participating transit systems, including Edmonton, St. Albert and Strathcona County. The role of Service Bureau Manager is critical to the success of the project with the successful applicant holding primary responsibility for designing, establishing, and managing the Vix Service Bureau to support the RSFS. The initial tasks for the role include familiarization with the contracted service requirements and working with other Vix departments to assist with the service design. The support will be conducted through a variety of methods including direct hires, temporary workers, contractors, and third parties. The Vix Service Bureau Manager will oversee the day-to-day operation of the system, interface with the Customers (regional transit agencies), and be accountable to ensure the various Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on a monthly basis.
Category
Project Management
ID
2020-1149
Job Locations CA-Edmonton
Category
Project Management
ID
2020-1148
Job Locations AU-WA-Perth
With your passion for developing software, driving innovation, and predictable delivery, as the Principal Engineer you will be a major productivity multiplier for squads in Vix. We are looking for a motivated, technically adept, quality-focused individual keen to make a difference.
Category
Information Technology
ID
2020-1146
Job Locations AU-WA-Perth
- Perth-based team in a multi-national organisation delivering smart city solutions globally - Deliver secure payment processing on a cloud-based, SaaS platform - Agile development teams driving towards DevOps and CI/CD pipelines - This is an entry level position and Vix will help launch your career in software development.
Category
Information Technology
ID
2020-1144
Job Locations AU-WA-Perth
The Graduate/Junior PMO Analyst will work as part of the Portfolio Management Office (PMO) which is responsible for the successful development and implementation of the Vix Strategic Portfolio, delivering the Pulse and Whisper product development programs alongside the successful execution of customer deployment programmes globally. The PMO is also transforming the Ways of Working across the portfolio by introducing the Vix PACE Delivery Model based on Agile methods.
Category
Project Management
ID
2020-1143
Job Locations US-CO-Denver
Vix Technology is a leading provider of integrated software and hardware solutions for transport applications worldwide. Vix’s mission is to provide a better passenger journey for our customers’ riders by enabling seamless and cashless travel and payment options. Vix’s North American Strategic Sales team shapes transit agency thinking and responds to procurement opportunities with targeted proposals featuring Vix Technology and integration partner solutions. These opportunities are generally implemented over multiple years and have budgets in excess of $10M. The Vix Americas Bid Manager is a new position responsible for managing Vix responses to public transit agency procurements. This role will be accountable for all aspects of the bid process to include registering with transit agencies, opportunity tracking, and bid project management. Typical activities include leading bid team calls, tracking all related actions, conducting internal reviews with senior leadership, managing project-related risks and mitigation measures, coordinating subcontractor pricing and content, ensuring timely and compliant bid submissions, maintaining bid file systems, and updating the global bid library.
Category
Sales
ID
2020-1142
Job Locations AU-WA-Perth
With your passion for driving innovation, predictable delivery and developing high performing teams, as the Team Lead you will be a major productivity multiplier for the Vault squad. We are looking for a motivated, technically adept, quality-focused individual keen to lead a passionate team who love doing what they do.
Category
Engineering
ID
2020-1139
Job Locations US-AZ-Phoenix
The Business Analyst is a customer facing role tasked with defining, documenting, and managing the scope of a project. The Business Analyst is responsible for capturing and translating customer requirements into technical software and system specifications suitable for implementation, and managing the requirements through to final acceptance and delivery to the customer. The Business Analyst works closely with the Solutions Architect and Solution Specialists to shape and define the system requirements and then manages the documentation and traceability of the requirements to ensure that the solution being delivered will satisfy the business needs of the customer and that the solution is in line with the Vix product and commercial strategy. The Business Analyst is the scope manager for the system and manages the customer through the change management process. The Business Analyst provides clarification to the customer and system implementers on the requirements. The Business Analyst will work closely with the PMO, Product Management, Product Development, Integration and Operations teams throughout the lifecycle of the customer program to ensure that all contractual requirements are met. For systems in operation, the Business Analyst will work with the customer on defining system enhancements, both customer led and Vix product led. Ultimately the goal is to enable Vix to provide our customers with industry leading solutions that satisfy their business needs in transit fare collection and payment. Doing this, while ensuring the delivered systems are aligned with the Vix product and service strategy and thus providing a strong revenue and profit stream for the business.
Category
Business Analysis
ID
2020-1138
Job Locations UK-Cambridgeshire-Cambridge
Vix Technology is a leading global provider and integrator of smart access, booking, ticketing, payment and clearing systems.  The Company facilitates 6 billion passenger journeys a year – each one processed securely and in a fraction of a second.  Today, transit is being transformed by digital thinking and technologies such as digital payments, internet of things, analytics and cloud. Vix has invested heavily in building our fourth generation platform, Pulse, to lead transit ticketing through this digital transformation. This platform is built on Vix success in enabling transit authorities and operators to ease passenger movement in over 200 cities and regions including Seattle, Washington State, Utah, Dallas, Texas, Hong Kong, Singapore, Melbourne, Australia, Stockholm, Sweden, Rome, Italy, Cape Town, South Africa, and throughout the United Kingdom.   This is an exciting role within the UK region offering the chance to help transform the company by developing marketing campaigns, delivering new and engaging content on social media, enhancing the website, managing events, and implementing thought leadership programmes. Working in close collaboration with the all relevant stakeholders, reporting to the Global Marketing Manager, to deliver initiatives to support all Marketing and Communications, ensuring accuracy and tone of voice in all external and internal communications within the region.   You will support in the creation of marketing programs and content that ensures Vix Technology consistently and regularly attracts, connects and inspires our audiences.  You will edit and produce documents and content that represents Vix and our brand.     The role requires strong relationship skills, as you will proactively work with all departments within the business and across the global Marketing and Communications function. You will  create content for dissemination and delivery in line with campaigns, corporate programmes and business objectives.    We require marketing experience, preferably in the transport industry, and you must be an accomplished communicator.  Experience organising events and the ability to easily digest and distill information into tailored communications along with digital marketing experience required.   
Category
Marketing
ID
2020-1132
Job Locations US-Dallas
Vix is a dynamic technology company providing transit riders around the World a better passenger journey through a seamless and cashless journey. The Equipment Service Technician is responsible for ensuring our operating solutions such as the ORCA Card in Seattle are reliable and supported through positive customer service interactions, as well as a solid understanding of how our devices and back-end systems operate. Numerous customers (transit agencies) and hundreds of thousands of their customers (transit riders) rely on Vix Technologies systems to get to their destination using transit. The primary function of the Field Service Technician is to assist with all equipment related tasks and incidents. While performing this function the key duties associated will include device commissioning, device installations, device repairs, processing documentation, shipping, receiving, inventory management, and maintaining all workshop equipment.
Category
Customer Service/Support
ID
2020-1131
Job Locations CA-Edmonton
Edmonton is an established project going through implementation, where design is largely complete, but further analysis is progressing in a number of areas. The Business Analyst is a customer facing role tasked with defining, documenting, and managing the scope of a project. The Business Analyst is responsible for refining and translating customer requirements into technical software and system specifications suitable for implementation and managing the requirements through to final acceptance and delivery to the customer. The Business Analyst works closely with the Solutions Architect and Solution Specialists to shape and define the system requirements and then manages the documentation and traceability of the requirements to ensure that the solution being delivered will satisfy the business needs of the customer and that the solution is in line with the Vix product and commercial strategy. The Business Analyst is the scope manager for the system and manages the customer through the change management process. The Business Analyst provides clarification to the customer and system implementers on the requirements. The Business Analyst will work closely with the PMO, Product Management, Product Development, Integration and Operations teams throughout the lifecycle of the customer program to ensure that all contractual requirements are met. For systems in operation, the Business Analyst will work with the customer on defining system enhancements, both customer led and Vix product led. Ultimately the goal is to enable Vix to provide our customers with industry leading solutions that satisfy their business needs in transit fare collection and payment. Doing this, while ensuring the delivered systems are aligned with the Vix product and service strategy and thus providing a strong revenue and profit stream for the business.
Category
Business Analysis
ID
2020-1130
Job Locations US-CO-Denver
The Cloud Operations Team Lead is responsible for assisting Cloud Operations Management in building, supporting and maintaining global non-production and production core products for all Vix customers on Amazon Web Services. This includes a 24/7 cEMV SaaS Product along with several deployments of Vix backoffice fare collection systems. This particular role serves as an advisor to the Cloud Operations team members whilst also managing incident escalations and responding to daily operational requests and challenges. The Team Lead will also provide insight into team cohesion and morale to assist the Cloud Operations operating model.
Category
Information Technology
ID
2020-1129
Job Locations UK-Cambridgeshire-Cambridge
The IT Support Officer is responsible for providing end user (L2/L3) support to internal staff within the VIX offices for all ICT related platforms and applications. This role is also responsible for regular maintenance of on-premises and cloud infrastructure, networking and communications infrastructure, system backups and testing, and general system administration within the VIX environment. In addition to these responsibilities, the IT Support Officer will undertake any additional duty or activity of the IT department that the management of the IT department deems as necessary to complete the day to day functions of the VIX IT department.
Category
Information Technology
ID
2020-1120
Job Locations BE-Brussels
Vix Technology are accepting expressions of interest for our Talent Community for future opportunities across our various business functions and locations. The vacancies that are advertised have been identified as essential to meeting our on-going requirements. Due to the COVID-19 slow down and restrictions, all interviews will be conducted by Video Call. As restrictions are lifted and business activities pickup pace, we will look to our Talent Community for our immediate needs and requirements.     Vix Technology leads the way in transport ticketing, implementing and managing electronic fare collection, payments, access and passenger information systems. Our solutions help transport authorities ease passenger movement and embrace new innovations, to provide the most efficient transit system possible for their passengers.    Due to continued success we are looking for a Contract Manager to advise Vix Technology’s in relation to key contractual matters, contract negotiations with Customers or Suppliers including assessment and management of commercial models and/or risks from new bids of existing customers.   The Contracts Manager will report into the Head of Legal EMEA, as well as working with Project Managers, Programme Manager and Business Analysts on key accounts and to update contractual requirements where required.   Our ideal candidate will Degree educated in a relative subject, law, Business etc, and will have successful demonstrable experience in Contracts Management and in particular tendering to the Public Sector in Belgium/France.   Due to the nature of the role, a high level of English and French language ability is required and understanding of the technology/payment industry and would be advantageous.   This role can will be ideally based in Brussels to enable close alignment to our Key Customer base.
Category
Legal
ID
2020-1075
Job Locations US-CO-Denver
Vix Technology is a leading provider of automated fare collection (AFC) systems for transit agencies globally, and has been an innovator in this space for over 25 years. Vix’s goal is to provide a better customer journey, both for transit riders as well as for transit agencies. Vix is a product-focused company and has spent the last three years building a core AFC solution to address the set of common market needs in the transit payments space. Vix utilizes cutting edge technology based on proven contactless payment methods (RFID cards, NFC smartphones) to deliver flexible, secure, and auditable payment solutions that vastly improve the customer experience of paying for transit. Vix deployed the ORCA card system in Seattle in 2009 and has just recently deployed a similar system in Dallas, TX: the GoPass Tap system. At Vix, the Lead Solutions Architect is responsible for total ownership of the technical solution and serves as the primary Vix technical point of contact for a specific project. The Solution Architect leads the design phase with the project team and customers to document the solution Vix will provide, with a focus on scope management and ensuring traceability to contract requirements. This includes leading customer design workshops, documenting and diagramming the proposed system including integrations, and facilitating the customer sign-off of design documentation within the contract schedule and budget. Following design sign-off, the Lead Solution Architect is responsible for working closely with internal and external teams including Product Development, System Integration, System Operations, Vix development partners and subcontractors, and customer vendors to ensure that implementation is consistent with the approved design and that the solution will meet all contract requirements. The Solution Architect must also manage customer expectation throughout implementation as well as participating in functional demonstrations led by the Vix System Integrations team. The Lead Solution Architect works closely with the project team, specifically supporting Program and Project Management updates to the customer throughout the delivery phase. Once the system is in operation, the Solutions Architect develops and implements plans for the continuous improvement of the operational system, including leading the design and implementation of requested new functionality and changes to existing functionality for the solution. Vix is looking for a highly motivated, technically capable individual with exceptional customer management skills to take over the Solution Architect role for the Vix system in Denver. Vix will be delivering key functionality for Denver in the near future and this will require solution work to define each solution and see it through to delivery. The position is based in our Denver regional headquarters, but requires the ability to travel to Denver, TX for 1-2 weeks per month. Applicants should have experience working with a formal enterprise architecture framework (TOGAF or similar) and architectural modelling. Vix prefers that applicants also have experience either in transit technology, contactless payments (including familiarity with EMV and PCI-DSS), or both.
Category
Information Technology
ID
2020-1073
Job Locations US-CO-Denver
Vix Technology is a leading provider of automated fare collection (AFC) systems for transit agencies globally, and has been an innovator in this space for over 25 years. Vix’s goal is to provide a better customer journey, both for transit riders as well as for transit agencies. Vix is a product-focused company and has spent the last three years building a core AFC solution to address the set of common market needs in the transit payments space. Vix utilizes cutting edge technology based on proven contactless payment methods (RFID cards, NFC smartphones) to deliver flexible, secure, and auditable payment solutions that vastly improve the customer experience of paying for transit. Vix deployed the ORCA card system in Seattle in 2009 and has just recently deployed a similar system in Dallas, TX: the GoPass Tap system. At Vix, the Solutions Architect is responsible for total ownership of the technical solution and serves as the primary Vix technical point of contact for a specific project. The Solution Architect leads the design phase with the project team and customers to document the solution Vix will provide, with a focus on scope management and ensuring traceability to contract requirements. This includes leading customer design workshops, documenting and diagramming the proposed system including integrations, and facilitating the customer sign-off of design documentation within the contract schedule and budget. Following design sign-off, the Solution Architect is responsible for working closely with internal and external teams including Product Development, System Integration, System Operations, Vix development partners and subcontractors, and customer vendors to ensure that implementation is consistent with the approved design and that the solution will meet all contract requirements. The Solution Architect must also manage customer expectation throughout implementation as well as participating in functional demonstrations led by the Vix System Integrations team. The Solution Architect works closely with the project team, specifically supporting Program and Project Management updates to the customer throughout the delivery phase. Once the system is in operation, the Solutions Architect develops and implements plans for the continuous improvement of the operational system, including leading the design and implementation of requested new functionality and changes to existing functionality for the solution. Vix is looking for a highly motivated, technically capable individual with exceptional customer management skills to take over the Solution Architect role for the Vix system in Denver. Vix will be delivering key functionality for Denver in the near future and this will require solution work to define each solution and see it through to delivery. The position is based in our Denver regional headquarters, but requires the ability to travel to Denver, TX for 1-2 weeks per month. Applicants should have experience working with a formal enterprise architecture framework (TOGAF or similar) and architectural modelling. Vix prefers that applicants also have experience either in transit technology, contactless payments (including familiarity with EMV and PCI-DSS), or both.
Category
Information Technology
ID
2020-1071
Job Locations UK-Cambridgeshire-Cambridge
The Solutions Manager is responsible for matching customer requirements to Vix products and product plans, and identifying substantial gaps. Throughout the presales and sales processes the Solutions Specialist will work with Account Management and Sales to provide the technical expertise required to package innovative solutions for customer business needs based on the suite of Vix hardware and software products, and to shape customer requirements to better align with the Vix offerings. The Solutions Manager will work closely with the Product Management team to understand the current and future capabilities of the Vix suite of hardware and software products. The Solution Specialist will work with solutions architects and development managers to ensure that proposed solutions can be delivered within Vix solution architecture. Another key aspect of the role is to feed identified product gaps and opportunities into the product planning process. The Solutions Manager will require a person with the ability to maintain multiple active customer engagements concurrently and sustain a positive working relationship with the customers. The Solution Specialist will take a leading role in the preparation of the solution element of customer proposals and bid responses. This includes gap analysis against customer requirements and the writing of the solution description to maximise the opportunity for Vix solutions. Ultimately the goal is to enable the business to provide our customers with industry leading solutions that satisfy their business needs in transit fare collection and payment. Doing this, while ensuring a very strong revenue and profit stream for the business.
Category
Information Technology
ID
2020-1067
Job Locations AU-VI-Melbourne
- Are you a software developer who is able to maintain and develop a product whilst it is still being used? - Would you like to work for a global technology company that delivers world-leading ticketing solutions? - Is the environment you work in as important as the work you do? If so, these roles are ones you might want to consider.   Vix is a global organization and has been a leader in automated fare collection for over 25 years.  Our Operations Teams are critical to the success of the organisation as they ensure that the products we produce work for our customers.  Our Senior Software Engineers are part of the teams that make this happen.   We have two positions and they are more challenging than your average software engineer roles.  The challenge is that you will be working on existing live ticketing systems whilst customers are using them; making improvements to usability, whilst not affecting the millions of people who are using the systems.  Commuters still need to get to work, holiday makers need to go on their holidays and kids still need to get the train or the bus to school.  Our system cannot just be taken offline so we can refine and improve it, it still has to work well and this is where the challenge lies. How do you make refinements and improvements whilst the system is still running?  It’s not easy, which is why you need to be talented to do this.   Our office is in the heart of the CBD.  It’s a friendly office with monthly socials and free fruit daily.  We are very relaxed but our teams are dedicated solution finders.   If this challenge sounds like something you would like to get your teeth into; if you are an experienced software engineer with experience in C (and C++ of course) we would love to hear from you!  We need someone who is a good problem solver.  It would also be helpful if you have the following skills: SQL, networking, multi-threading, java, javascript, linux, scripting, RPC and good problem solving skills.   These are permanent roles, so come and join us on the journey!
Category
Information Technology
ID
2020-1063
Job Locations AU-VI-Melbourne (Kensington)
- Do you have an electro-mechanical background? - Are you fed up of working in an office? - Would you like to be out in the fresh air on a daily basis, travelling around to different places and fixing things?   If you have been cooped up in an office for far too long and really want to have the sun on your face and the wind in your hair, perhaps it’s time for a change?   We are looking for a number of Field Service Technicians to work at our sites across Melbourne.  You will be a problem solver, a fixer, someone who can work out what isn’t working and make it work.  You might be a new electro-mechanical graduate looking for their first role.  You might be someone with lots of experience, possibly fixing things like vending or EFTPOS machines.  You might even have worked on some of those shiney casino systems.  We don’t mind what your background is, as long as you are keen and understand how to fix electro-mechanical problems.   If this appeals, get your applications in now.  We want to start interviews as soon as possible.
Category
Customer Service/Support
ID
2020-1058
Job Locations AU-VI-Melbourne
Are you ready for a new 12-month fixed term position?  Would you like to work on something a little different that allows you to really showcase your skills?  Are you highly skilled in Angular and Typescript and feel like being in a role where you can really focus on your strengths? Well, we’ve created a new role that might be just what you are looking for.  We are establishing two new teams to work on one of our cloud transformation projects.  It’s our Vix Pulse product (our customers love it!) and we need you to work on the front end of it, specifically developing the REST APIs and enhancing the front-end application code.  It’s a role that will allow you and our customers, to see and experience the difference that you can make to our product. Every job has requirements and these are what we are looking for:   You must have: - Experience with Angular, TypeScript and NodeJS It would be great if you also have: - Java and Java EE application development experience - Experience with Selenium and NUnit/cppUnit/Junit - Experience in the use of WildFly application server - Experience with development tools – Maven and Gradle You will be on our payroll, so you will get all the same benefits as a permanent member of staff, including annual leave and paid public holidays. We are a friendly and sociable office with an engagement group that arrange regular events for us all.  Our Christmas Party was amazing, and we are debating which was best – the Melbourne Cup Party or the Christmas Party.  If you come and join us, you can join the debate and pick which is your favourite event of the year! If this sounds like the job and the environment you would like to work in, send us your CV now.  We would love to hear from you!
Category
Information Technology
ID
2020-1057