Job Listings

Vix Technology are accepting expressions of interest for our Talent Community for future opportunities across our various business functions and locations. The roles that are advertised have been identified as essential to meeting our on-going requirements. 

Due to the COVID-19 slow down and restrictions, all interviews will be conducted by Video Call.

As restrictions are lifted and business activities pickup pace, we will look to our Talent Community for our immediate needs and requirements.

For all recruitment enquiries please contact recruit@vixtechnologies.com  

 

Vix Technology delivers innovative, market-leading transportation technology.

 

We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. We are a diverse and global team, and are excited to talk to you about our commitment to improve the customer journey.

 

If you’d like to explore a career at Vix Technology, please see our available positions listed below.

 

Please read the Vix Candidate Privacy Notice.

 

Notice to Recruitment Agencies.

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Job Locations SE-Göteborg
  To assist in service and delivery of contractual items relevant for the account and acting as clients point of contact. To support the Service Delivery Manager. Overarching responsibilities is to maximise customer satisfaction and optimise service delivery and provide a focal point for service / operational issues.              
Category
Service & Repairs
ID
2020-1161
Job Locations UK-Cambridgeshire-Cambridge
The Senior Cloud Operations Engineer is responsible for assisting Cloud Operations Team Lead in building, supporting and maintaining global core non-production and production products for all Vix customers on Amazon Web Services. This includes a 24/7 cEMV SaaS Product along with several deployments of Vix backoffice fare collection systems.  This particular role collaborates with other regional and global Cloud Operations engineers and respond to daily operational requests and challenges, as well as becoming a technical advisor to the Cloud Operations engineers. This role will work with different business units to fully support the fast-paced needs and requirements of customer deployments.
Category
Information Technology
ID
2020-1160
Job Locations UK-Cambridgeshire-Cambridge
Vix is a global leader in transit ticketing with an unrivalled track record of innovation and deployments around the world. Transit ticketing is now going through a total transformation as digitisation, payments, big data and new sensing technologies are emerging. This means new tokens for transit access such as smartphones and new modes of payments such as account-based ticketing (ABT).  As part of our growing portfolio, we have developed a new multi-tenanted, cloud native, SaaS product offering, Vix Compass, that provides customers with business services to support reporting, analytics and enhanced business insights. Data analytics within and across the AFC system ecosystem is a significant area of investment for Vix and we are now looking for a dedicated Product Manager to take us forward through the next stage of evolution and ensure Vix remains at the forefront of innovation.  The Compass Product Manager will play a leading role in driving our data science strategy, working in partnership with our Product Owners in Perth, Australia, and reporting to the Global Head of Product management in the UK. The role will drive the outbound product management function for Compass, including product plans, pricing, market research, competitor analysis and pipeline growth.   This role will be instrumental to our meeting our growth ambitions, as part of our continued drive to build a world class product management team and improve the customer experience through data and technology. This role will require a clear focus on the market and Vix business strategy in defining product plans. Another key aspect of this role will be to develop and implement product marketing strategies consistent with our business goals and the market opportunity.   As a new role in Vix, this key hire will drive a step change in how we position and differentiate the Compass product and bring a real focus to our competitive context, but also the key drivers for our customers as they go through digital transformation. This role will take a lead in engaging with key customers and help to shape their thinking about the role of data within transit systems. The Compass Product Manager will be responsible for ensuring Vix is seen as the thought leader in the use of data and how it can be used to transform services and the customer experience.
Category
Product
ID
2020-1155
Job Locations CA-Edmonton
Vix Technology is an industry leader in transport ticketing, implementing and managing automated fare collection, payments, access and passenger information systems. Our solutions help transport authorities ease passenger movement and embrace new innovations, to provide the most efficient transit system possible for their passengers.   Vix is seeking an energetic, entrepreneurial leader who isn’t afraid to roll their sleeves up for one of the most exciting global AFC (Automated Fare Collection for those not in the know…) projects currently being established in Edmonton.   Vix Technology is a market leader in providing transit riders around the world a better passenger journey through a seamless and cashless journey.  Vix has been selected by the City of Edmonton to design, develop, deploy, and maintain a Regional Smart Fare System (RSFS) for the Edmonton region. The RSFS allows riders to pay for transit using a variety of methods including credit cards, debit cards, other compatible smart cards and smart devices. The tap and go fare payment system makes paying for transit as simple as buying a cup of coffee. It also makes travel across the Edmonton Metropolitan Region easier for customers since one account could be used on all participating transit systems, including Edmonton, St. Albert and Strathcona County. The role of Service Bureau Manager is critical to the success of the project with the successful applicant holding primary responsibility for designing, establishing, and managing the Vix Service Bureau to support the RSFS. The initial tasks for the role include familiarization with the contracted service requirements and working with other Vix departments to assist with the service design. The support will be conducted through a variety of methods including direct hires, temporary workers, contractors, and third parties. The Vix Service Bureau Manager will oversee the day-to-day operation of the system, interface with the Customers (regional transit agencies), and be accountable to ensure the various Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on a monthly basis.
Category
Project Management
ID
2020-1149
Job Locations CA-Edmonton
Vix Technology is an industry leader in transport ticketing, implementing, and managing automated fare collection, payments, access, and passenger information systems. Our solutions help transport authorities ease passenger movement and embrace new innovations, to provide the most efficient transit system possible for their passengers. Vix is seeking an energetic, entrepreneurial leader who is not afraid to roll their sleeves up for one of the most exciting global AFC (Automated Fare Collection for those not in the know…) projects currently being established in Edmonton.   The RSFS allows riders to pay for transit using a variety of methods including credit cards, debit cards, other compatible smart cards and smart devices. The tap and go fare payment system makes paying for transit as simple as buying a cup of coffee. It also makes travel across the Edmonton Metropolitan Region easier for customers since one account could be used on all participating transit systems, including Edmonton, St. Albert and Strathcona County.   The Program Manager will manage a multi-disciplined team spanning multiple localities, including regional city staff, tasked to complete the design, development and deployment, and the support of the system in the initial operations. They will be responsible for the cost and technical management, contract compliance, and regular status reporting.
Category
Project Management
ID
2020-1148
Job Locations US-CO-Denver
Vix Technology is a leading provider of integrated software and hardware solutions for transport applications worldwide. Vix’s mission is to provide a better passenger journey for our customers’ riders by enabling seamless and cashless travel and payment options. Vix’s North American Strategic Sales team shapes transit agency thinking and responds to procurement opportunities with targeted proposals featuring Vix Technology and integration partner solutions. These opportunities are generally implemented over multiple years and have budgets in excess of $10M. The Vix Americas Bid Manager is a new position responsible for managing Vix responses to public transit agency procurements. This role will be accountable for all aspects of the bid process to include registering with transit agencies, opportunity tracking, and bid project management. Typical activities include leading bid team calls, tracking all related actions, conducting internal reviews with senior leadership, managing project-related risks and mitigation measures, coordinating subcontractor pricing and content, ensuring timely and compliant bid submissions, maintaining bid file systems, and updating the global bid library.
Category
Sales
ID
2020-1142
Job Locations US-Dallas
Vix is a dynamic technology company providing transit riders around the World a better passenger journey through a seamless and cashless journey. The Equipment Service Technician is responsible for ensuring our operating solutions such as the ORCA Card in Seattle are reliable and supported through positive customer service interactions, as well as a solid understanding of how our devices and back-end systems operate. Numerous customers (transit agencies) and hundreds of thousands of their customers (transit riders) rely on Vix Technologies systems to get to their destination using transit. The primary function of the Field Service Technician is to assist with all equipment related tasks and incidents. While performing this function the key duties associated will include device commissioning, device installations, device repairs, processing documentation, shipping, receiving, inventory management, and maintaining all workshop equipment.
Category
Customer Service/Support
ID
2020-1131
Job Locations BE-Brussels
Vix Technology are accepting expressions of interest for our Talent Community for future opportunities across our various business functions and locations. The vacancies that are advertised have been identified as essential to meeting our on-going requirements. Due to the COVID-19 slow down and restrictions, all interviews will be conducted by Video Call. As restrictions are lifted and business activities pickup pace, we will look to our Talent Community for our immediate needs and requirements.     Vix Technology leads the way in transport ticketing, implementing and managing electronic fare collection, payments, access and passenger information systems. Our solutions help transport authorities ease passenger movement and embrace new innovations, to provide the most efficient transit system possible for their passengers.    Due to continued success we are looking for a Contract Manager to advise Vix Technology’s in relation to key contractual matters, contract negotiations with Customers or Suppliers including assessment and management of commercial models and/or risks from new bids of existing customers.   The Contracts Manager will report into the Head of Legal EMEA, as well as working with Project Managers, Programme Manager and Business Analysts on key accounts and to update contractual requirements where required.   Our ideal candidate will Degree educated in a relative subject, law, Business etc, and will have successful demonstrable experience in Contracts Management and in particular tendering to the Public Sector in Belgium/France.   Due to the nature of the role, a high level of English and French language ability is required and understanding of the technology/payment industry and would be advantageous.   This role can will be ideally based in Brussels to enable close alignment to our Key Customer base.
Category
Legal
ID
2020-1075
Job Locations US-CO-Denver
Vix Technology is a leading provider of automated fare collection (AFC) systems for transit agencies globally, and has been an innovator in this space for over 25 years. Vix’s goal is to provide a better customer journey, both for transit riders as well as for transit agencies. Vix is a product-focused company and has spent the last three years building a core AFC solution to address the set of common market needs in the transit payments space. Vix utilizes cutting edge technology based on proven contactless payment methods (RFID cards, NFC smartphones) to deliver flexible, secure, and auditable payment solutions that vastly improve the customer experience of paying for transit. Vix deployed the ORCA card system in Seattle in 2009 and has just recently deployed a similar system in Dallas, TX: the GoPass Tap system. At Vix, the Lead Solutions Architect is responsible for total ownership of the technical solution and serves as the primary Vix technical point of contact for a specific project. The Solution Architect leads the design phase with the project team and customers to document the solution Vix will provide, with a focus on scope management and ensuring traceability to contract requirements. This includes leading customer design workshops, documenting and diagramming the proposed system including integrations, and facilitating the customer sign-off of design documentation within the contract schedule and budget. Following design sign-off, the Lead Solution Architect is responsible for working closely with internal and external teams including Product Development, System Integration, System Operations, Vix development partners and subcontractors, and customer vendors to ensure that implementation is consistent with the approved design and that the solution will meet all contract requirements. The Solution Architect must also manage customer expectation throughout implementation as well as participating in functional demonstrations led by the Vix System Integrations team. The Lead Solution Architect works closely with the project team, specifically supporting Program and Project Management updates to the customer throughout the delivery phase. Once the system is in operation, the Solutions Architect develops and implements plans for the continuous improvement of the operational system, including leading the design and implementation of requested new functionality and changes to existing functionality for the solution. Vix is looking for a highly motivated, technically capable individual with exceptional customer management skills to take over the Solution Architect role for the Vix system in Denver. Vix will be delivering key functionality for Denver in the near future and this will require solution work to define each solution and see it through to delivery. The position is based in our Denver regional headquarters, but requires the ability to travel to Denver, TX for 1-2 weeks per month. Applicants should have experience working with a formal enterprise architecture framework (TOGAF or similar) and architectural modelling. Vix prefers that applicants also have experience either in transit technology, contactless payments (including familiarity with EMV and PCI-DSS), or both.
Category
Information Technology
ID
2020-1073
Job Locations UK-Cambridgeshire-Cambridge
Vix is a global leader in transit ticketing with an unrivalled track record of innovation and deployments around the world. Transit ticketing is now going through a total transformation as digitisation, payments, big data and new sensing technologies are being brought to bear. This means new tokens for transit access such as smartphones and new modes of payments such as account-based ticketing (ABT). Solutions Managers within Vix are focussed on defining the right solutions to meet our customers’ needs, building on Vix product and services portfolio but also partner products and services. Solution managers engage with the market to understand both customer needs and what technologies and products can be combined with those of Vix to deliver the optimal solution for each customer. This involves fully understanding Vix strategy, capabilities and differentiation and that of our partners. It also means engaging with transit agencies and consultants well ahead of any formal procurement to understand the needs of the agencies/operators but also to position with them Vix vision for AFC and solutions we offer to realise this vision. Solution managers need to exhibit strong technical and domain skills but also commercial mindset in defining Vix solutions. Key to this is ensuring robust definition of the solution through procurement so the transition to delivery is straightforward Ultimately the goal is to enable Vix to provide our customers with industry leading solutions that satisfy their business needs in transit fare collection and payment aligned to Vix business and product strategy. As important is ensuring a very strong revenue and profit stream for the business while doing this.
Category
Information Technology
ID
2020-1067
Job Locations AU-VI-Melbourne
- Are you a software developer who is able to maintain and develop a product whilst it is still being used? - Would you like to work for a global technology company that delivers world-leading ticketing solutions? - Is the environment you work in as important as the work you do? If so, these roles are ones you might want to consider.   Vix is a global organization and has been a leader in automated fare collection for over 25 years.  Our Operations Teams are critical to the success of the organisation as they ensure that the products we produce work for our customers.  Our Senior Software Engineers are part of the teams that make this happen.   We have two positions and they are more challenging than your average software engineer roles.  The challenge is that you will be working on existing live ticketing systems whilst customers are using them; making improvements to usability, whilst not affecting the millions of people who are using the systems.  Commuters still need to get to work, holiday makers need to go on their holidays and kids still need to get the train or the bus to school.  Our system cannot just be taken offline so we can refine and improve it, it still has to work well and this is where the challenge lies. How do you make refinements and improvements whilst the system is still running?  It’s not easy, which is why you need to be talented to do this.   Our office is in the heart of the CBD.  It’s a friendly office with monthly socials and free fruit daily.  We are very relaxed but our teams are dedicated solution finders.   If this challenge sounds like something you would like to get your teeth into; if you are an experienced software engineer with experience in C (and C++ of course) we would love to hear from you!  We need someone who is a good problem solver.  It would also be helpful if you have the following skills: SQL, networking, multi-threading, java, javascript, linux, scripting, RPC and good problem solving skills.   These are permanent roles, so come and join us on the journey!
Category
Information Technology
ID
2020-1063
Job Locations AU-VI-Melbourne (Kensington)
- Do you have an electro-mechanical background? - Are you fed up of working in an office? - Would you like to be out in the fresh air on a daily basis, travelling around to different places and fixing things?   If you have been cooped up in an office for far too long and really want to have the sun on your face and the wind in your hair, perhaps it’s time for a change?   We are looking for a number of Field Service Technicians to work at our sites across Melbourne.  You will be a problem solver, a fixer, someone who can work out what isn’t working and make it work.  You might be a new electro-mechanical graduate looking for their first role.  You might be someone with lots of experience, possibly fixing things like vending or EFTPOS machines.  You might even have worked on some of those shiney casino systems.  We don’t mind what your background is, as long as you are keen and understand how to fix electro-mechanical problems.   If this appeals, get your applications in now.  We want to start interviews as soon as possible.
Category
Customer Service/Support
ID
2020-1058
Job Locations AU-VI-Melbourne
Are you ready for a new 12-month fixed term position?  Would you like to work on something a little different that allows you to really showcase your skills?  Are you highly skilled in Angular and Typescript and feel like being in a role where you can really focus on your strengths? Well, we’ve created a new role that might be just what you are looking for.  We are establishing two new teams to work on one of our cloud transformation projects.  It’s our Vix Pulse product (our customers love it!) and we need you to work on the front end of it, specifically developing the REST APIs and enhancing the front-end application code.  It’s a role that will allow you and our customers, to see and experience the difference that you can make to our product. Every job has requirements and these are what we are looking for:   You must have: - Experience with Angular, TypeScript and NodeJS It would be great if you also have: - Java and Java EE application development experience - Experience with Selenium and NUnit/cppUnit/Junit - Experience in the use of WildFly application server - Experience with development tools – Maven and Gradle You will be on our payroll, so you will get all the same benefits as a permanent member of staff, including annual leave and paid public holidays. We are a friendly and sociable office with an engagement group that arrange regular events for us all.  Our Christmas Party was amazing, and we are debating which was best – the Melbourne Cup Party or the Christmas Party.  If you come and join us, you can join the debate and pick which is your favourite event of the year! If this sounds like the job and the environment you would like to work in, send us your CV now.  We would love to hear from you!
Category
Information Technology
ID
2020-1057
Job Locations UK-Cambridgeshire-Cambridge
The Head of Product Marketing will play a leading role in developing and implementing product marketing strategies consistent with business goals and market opportunity. As a new role in Vix, this key hire will drive a step change for Vix in how we position and differentiate Vix products and propositions. Part of this will be to bring a real focus to our competitive context but also the key drivers for our customers as they go through digital transformation.
Category
Marketing
ID
2020-1033