Cloud Operations Engineer

Job Locations UK-Cambridgeshire-Cambridge
Job ID
Information Technology
Permanent Employee


A better customer journey. 

We are a global transport technology company helping more than 13 million people get where they need to go, every single day. Our product-driven approach means we can deliver cost-effective solutions for our customers, and are always looking for the next project where we can make a difference for operators and riders alike. We are passionate about creating a better customer journey.


We've built a passionate team of hard-working and collaborative people from all over the world. We make bold and innovative decisions which shape us as market leaders operating in more than 200 cities. We are honest and hold each other accountable in our mission to excel as a team to make transit providers successful. These are our values!


Find out more about your new workplace here!
Join our team in the UK and work with industry leaders in one of UK’s most popular Tech hubs. From our Cambridge office, we support our global satellite offices including the UK, USA, Australia, Sweden and Belgium as well as our other additional international project sites.


As Cloud Operations Engineer, you will be a pivotal part of our Cloud Operations Team and assist with building, supporting and maintaining global core non-production and production products for all Vix customers on Amazon Web Services. You will have the opportunity to collaborate with other regional and global Cloud Operations Engineers and respond to daily operational requests and challenges.


At Vix we embrace a flexible environment with working from home options. This position would suit someone from the broader commutable Cambridge area (including London) in order to attend collaboration meetings on an as required basis.


What will you be responsible for?

  • Supporting the use of DevOps pipeline for CI/CD (Continuous Integration/Continuous Delivery)
  • Participating in the FTS (Follow the Sun) global on-call model utilizing ITSM and Agile best practices
  • Collaborating with team members to maintain global continuity
  • Building positive relationships with Platform Operations and other business units within Vix to support DevOps and other collaborations that may arise
  • Stay current with technology trends and emerging best practices


What does our ideal candidate look like?


  • Experience in Technical operations and production environments, containing user data or sensitive information
  • Knowledge of On-premise and Cloud Technologies (server, serverless, managed databases, clusters, networking)
  • Experience in Linux Administration including Command-line interfaces, Unix-like services, logging, and troubleshooting
  • Previous experience working with an ITSM/Agile focused Ticketing tool
  • Experienced in AWS cloud-native management and support
  • Prior experience with transit technology advantageous but not essential


What’s in it for you?

Besides the opportunity to work for a global company that is customer focused and values its people.

  • A truly flexible working environment
  • A focus on learning and development
  • Competitive market salary

Sounds good? Then apply now.


Add your resume and anything else to showcase why you would be a great addition to our team. Don’t forget to include confirmation of your working rights.



No recruitment agencies, please! We won’t accept any introductions. 



Vix Technology  is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.


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