Solutions Architect

Job Locations CA-Edmonton | AU-WA-Perth
Job ID
Permanent Employee


A better customer journey.


We are a global transport technology company helping more than 13 million people get where they need to go, every single day. Our product-driven approach means we can deliver cost-effective solutions for our customers, and are always looking for the next project where we can make a difference for operators and riders alike. We are passionate about creating a better customer journey.


We've built a passionate team of hard-working and collaborative people from all over the world. We make bold and innovative decisions which shape us as market leaders operating in more than 200 cities. We are honest and hold each other accountable in our mission to excel as a team to make transit providers successful. These are our values!



Vix is expanding the team to support our growth and provide second-to-none service to our clients. We now have a team on the ground in Edmonton to help support our developing portoflio in Canada and North America.


We are looking for a Solutions Architect to work as part of our Project delivery teams, as the key technical contact. In this role, you will work collaboratively with our customer teams ensuring that the solution will address their operational, business and technical needs and also work collaboratively with the internal product engineering teams to ensure that the customer needs are clearly understood and considered in the product planning and design.

What will you be responsible for?


  • Leading the Systems Engineering process for design, development and deployment of end-to-end solutions for customers utilising the Vix product family.
  • Developing system specifications and other technical documentation
  • Coordinating system development tasks such as design, integration and formal testing
  • Overseeing the transition of the system into revenue service
  • Managing customer expectations regarding system functionality and performance and providing guidance in troubleshooting and optimizing the system during operation
  • Delivering technical presentations to link business concepts and technical solutions
  • Close engagement with the Product Management and wider Architecture teams to ensure that the solution fits in with the Vix Strategy.



What does our ideal candidate look like?

  • Possessing an engaging and inquisitive nature with a flair for problem solving
  • Significant technical expertise and system engineering knowledge and certification
  • Strong customer engagement and management skills along with strong commercial acumen
  • Experience with enterprise architecture, architectural modelling (TOGAF or similar) and Cloud computing applications (AWS)
  • Relevant security or payment training/qualifications


What’s in it for you?


Besides the opportunity to work for a global company that is customer focused and values its people.

  • A truly flexible working environment – work a mix of in the office and from home
  • A focus on learning and development
  • Generous benefits package


Sounds good? Then apply now.


Add your resume and anything else to showcase why you would be a great addition to our team. Don’t forget to include confirmation of your working rights.


Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.


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