Field Service Technician

Job Locations US-WA-Seattle
Job ID
Service & Repairs
Permanent Employee


Vix Technology is an industry leader in transport ticketing, implementing, and managing automated fare collection, payments, access, and passenger information systems. Our solutions help transport authorities ease passenger movement and embrace new innovations, to provide the most efficient transit system possible for their passengers.


We are looking for a hands on Field Service Technician that will be responsible for device commissioning, device installations, device repairs, processing documentation, shipping, receiving, inventory management, and maintaining all workshop equipment.


What will you be responsible for?


  • Manage and complete device installation projects
  • Read and interpret complex schematics, technical manuals, and engineering drawings.
  • Analize and interpret device malfunctions and isolates faults
  • Perform field service/on-site maintenance for all devices
  • Track and report on all device repairs, including paperwork
  • Maintain workshop and testing equipment


What does our ideal candidate look like?


Ability to exercise patience and professionalism during stressful customer interactions

Ability to set customer expectations and routinely meet or exceed these expectations

Minimum two years’ experience with electronic repairs and installations

Experience drafting easy-to-understand and follow technical procedures


No recruitment agencies, please! We won’t accept any introductions.


Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.


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