Cloud Operations Team Lead

Job Locations US-CO-Denver
Job ID
Information Technology
Permanent Employee


A better customer journey.
We are a global transport technology company helping more than 13 million people get where they need to go, every single day. Our product-driven approach means we can deliver cost-effective solutions for our customers, and are always looking for the next project where we can make a difference for operators and riders alike. We are passionate about creating a better customer journey.


We've built a passionate team of hard-working and collaborative people from all over the world. We make bold and innovative decisions which shape us as market leaders operating in more than 200 cities. We are honest and hold each other accountable in our mission to excel as a team to make transit providers successful. These are our values!


Find out more about your new workplace here!

Vix is in the process of moving its US operations from Seattle to Denver. Come work for Vix in one of the newest Tech Startup hubs in the US and experience living in Denver, recently ranked #2 cities to live in, in the US.


We're on the hunt for a hands-on, technical minded Cloud Operations Team Lead to assist in  building, supporting and maintaining global non-production and production core products for all Vix customers on Amazon Web Services.



What will you be responsible for?

  • Advise, support and manage the Cloud Operations Team to maintain global continuity with a Follow the Sun model using ITSM and Agile best practices.
  • Technical escalations around daily operations, maintenance and production environments security according to ITSM policies.
  • Participate in the use of DevOps pipeline and associated practices for Continuous Integration and delivery at all stages including Test, Release, Deploy and Operate.Manage incident escalations and respond to daily operational requests and challenges.
  • Stay current with technology trends and emerging best practices to provide solution proposals.


What does our ideal candidate look like?

  • Qualified in Microsoft or other Technology Industry standard certifications
  • Working knowledge of on premises and Cloud Technologies such as Infrastructure, Development, Applications, Database, Storage, Cloud, and other market leading technologies.
  • Comprehensive understanding of DevSecOps practices and ITSM Frameworks.
  • Ability to maintain a high level of confidentiality and integrity with a strong focus on quality customer service.



What’s in it for you?
Besides the opportunity to work for a global company that is customer focused and values its people.

  • 12 company paid holidays
  • Generous paid time off that new hires start accruing immediately upon hire
  • Employer contribution to 401k
  • Substantial employer contribution to health coverage
  • Flexible work culture
  • Opportunity to work with a truly global team




Sounds good? Then apply now!

Add your resume and anything else to showcase why you would be a great addition to our team. Don’t forget to include confirmation of your working rights.



No recruitment agencies, please! We won’t accept any introductions.


Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.



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